Terms of Service

Effective date: February 27, 2026

These Terms govern your use of Pulsar Bridge and related software, integrations, websites, and services operated by Federal Bid Partners.

1. Service scope

Pulsar Bridge provides telephony and CRM integration capabilities, analytics, and workflow tooling. Features may change over time. We may add, update, or retire features when necessary for reliability, security, or product direction.

2. Accounts and access

• You are responsible for safeguarding account credentials and OAuth tokens.
• You must use the service in compliance with applicable laws and third-party terms.
• You are responsible for users added under your workspace or tenant.

3. Customer data

You retain ownership of your business data. You authorize Pulsar Bridge to process data necessary to run integrations, sync records, and provide analytics and operational features.

4. Acceptable use

• No unauthorized access attempts, abuse, reverse engineering, or service disruption activity.
• No use for illegal calling, spam, harassment, or prohibited communications.

5. Fees and subscriptions

Paid plans are billed monthly or annually as selected. Fees are non-refundable except where required by law or explicitly stated in a written agreement.

6. Availability and support

We target high availability but do not guarantee uninterrupted service. Planned maintenance and upstream platform outages may affect availability.

7. Limitation of liability

To the maximum extent permitted by law, Pulsar Bridge is provided "as is" and liability is limited to amounts paid by you for the service during the prior three months.

8. Termination

Either party may terminate service access. We may suspend access for security incidents, legal requirements, or material violations of these Terms.

9. Contact

Questions about these Terms can be sent to support@federalbidpartners.com.